Privacy policy

Last Updated: June 16, 2025

ASIRRIS INC. operates this store and website, including all information, content, features, tools, products, and related services to provide you, as a customer, with a personalized shopping experience (hereinafter the “Services”). ASIRRIS INC. is a Shopify-powered store, which enables us to provide the Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you access the Services, use them, make a purchase or any other transaction, or communicate with us by any other means. In case of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail regarding the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing and using our Services, you acknowledge that you have read this Privacy Policy and understand the terms of collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

When we use the term “personal information,” we refer to information that identifies you or can reasonably be associated with you or another person. Personal information does not include information collected anonymously or rendered non-identifiable, so it cannot identify you or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from such personal information, depending on how you interact with the Services, your location, and as permitted or required by applicable law:

  • Contact Information including your name, address, billing address, shipping address, phone number, and email address.
  • Financial Information including credit card, debit card, and bank account numbers, payment card information, bank account information, transaction details, payment method, payment confirmation, and other payment details.
  • Account Information including your username, password, security questions, preferences, and settings.
  • Transaction Information including items you view, add to your cart, add to your wish list, purchase, return, exchange, or cancel, as well as your past transactions.
  • Your Communications with Us including information you provide in your communications with us, such as when you submit an inquiry to customer service.
  • Device Information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
  • Usage Information including information about your interaction with the Services, including how and when you access or interact with the Services.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you including when you create an account, access or use the Services, communicate with us, or otherwise provide your personal information;
  • Automatically via the Services including from your device when you use our products or services or access our websites, and through the use of cookies and similar technologies;
  • From our service providers including when we engage them to implement certain technologies and when they collect or process your personal information on our behalf;
  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or the Services you use, we may use your personal information for the following purposes:

  • Providing, personalizing, and improving the Services. We use your personal information to provide the Services, including to perform our contract with you, process your payments, process your orders, remember your preferences and items of interest, send you account-related notifications, process purchases, returns, exchanges, or other transactions, create, maintain, and manage your account in any other way, arrange shipments, facilitate potential returns and exchanges, enable you to post reviews, and create a personalized shopping experience, such as recommending products related to your purchases. This may include using your personal information to tailor and improve the Services more effectively.
  • Marketing and advertising. We use your personal information for marketing and promotional purposes, such as sending you marketing, advertising, and promotional communications via email, SMS, or postal mail, and to show you online advertisements about products or services on the Services or other websites, including based on items you previously purchased or added to your cart, as well as your other activities on the Services.
  • Security and fraud prevention. We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect, investigate, or respond to fraudulent, illegal, dangerous, or malicious activity, protect public safety, and secure our services. If you choose to use the Services and create an account, you are responsible for the confidentiality of your account credentials. We strongly recommend that you do not share your username, password, or any other access credentials with anyone.
  • Communicating with you. We use your personal information to provide customer service, respond to your inquiries, provide efficient services, and maintain our business relationship with you.
  • Legal reasons. We use your personal information to comply with applicable laws or respond to valid legal processes, including requests from law enforcement or government agencies, to investigate or participate in civil proceedings for disclosure of evidence, potential or ongoing litigation, or other legal proceedings, and to enforce our terms or policies or investigate potential violations thereof.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, in accordance with this Privacy Policy. These circumstances may include:

  • With Shopify, service providers, and other third parties that provide services on our behalf (e.g., IT management, payment processing, data analytics, customer service, cloud storage, fulfillment, and shipping).
  • With business and marketing partners to provide marketing services and serve advertisements. For example, we use Shopify to support personalized advertising via third-party services based on your online activity with different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on your location, you may have the right to request that we do not share your information to show you targeted ads and marketing content based on your online activity with different merchants and websites.
  • When you instruct us, submit a request, or otherwise consent to the disclosure of certain information to third parties, for example to ship products to you or via your use of social media widgets or login integrations.
  • With our affiliates or more generally within our corporate group.
  • In the context of a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligation (including in response to subpoenas, search warrants, or similar requests), to enforce applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or third parties.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information regarding your access to and use of the Services to provide and improve the Services. Information you submit to the Services will be transmitted and shared with Shopify, as well as with third parties who may be located in countries other than where you reside, to provide and improve the Services. Additionally, to protect, develop, and enhance our business, we use certain enhanced Shopify features that integrate data and information from your interactions with our Store, as well as with other merchants and Shopify. To provide these enhanced features, Shopify may use personal information collected from your interactions with our store, with other merchants, and with Shopify. In these circumstances, Shopify is responsible for processing your personal information, including responding to requests to exercise your rights regarding the use of your personal information for these purposes. To learn more about Shopify’s use of your personal information and the rights you may have, including rights relating to data processed by Shopify, you can review Shopify’s Privacy Policy at https://privacy.shopify.com

Third-Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites that are not affiliated with us or that we do not control, we recommend reviewing their privacy and security policies as well as their other terms of use. We do not guarantee and are not responsible for the privacy or security of these sites, including the accuracy, completeness, or reliability of information on those sites. Information you provide in public or semi-public spaces, including information shared on third-party social media platforms, may also be visible to other users of the Services and/or users of those third-party platforms without restriction on its use by us or a third party. The inclusion of such links does not in itself constitute endorsement of the content of these platforms or their owners/operators, unless otherwise indicated on the Services.

Children’s Data

The Services are not intended for use by children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction. If you are a parent or guardian of a child who has provided us with personal information, you may contact us using the information below to request its deletion. As of the effective date of this Privacy Policy, we are not aware of sharing or selling (as defined under applicable law) personal information of persons under 16 years old.

Security and Retention of Your Information

Please note that no security measure is perfect or foolproof, and we cannot guarantee “perfect security.” Additionally, any information you send us may not be secure during transmission. We recommend that you do not use unsecured channels to transmit sensitive or confidential information to us.

The retention period of your personal information depends on various factors, such as the need to maintain this information to manage your account, provide the Services, comply with legal obligations, resolve disputes, or enforce any applicable contract or policy.

Your Rights and Choices

Depending on your location, you may have some or all of the rights listed below regarding your personal information. However, these rights are not absolute, may only apply in certain circumstances, and in some cases, we may refuse your request to the extent permitted by law.

  • Right of access / information access. You may have the right to request access to the personal information we hold about you.
  • Right to deletion. You may have the right to request deletion of personal information we hold about you.
  • Right to rectification. You may have the right to request correction of inaccurate personal information we hold about you.
  • Right to portability. You may have the right to receive a copy of the personal information we hold about you and to request its transfer to a third party, under certain circumstances and with certain exceptions.
  • Communication preference management. We may send you promotional emails. You can opt out at any time using the unsubscribe option included in our emails. If you unsubscribe, we may still send you non-promotional emails, such as those regarding your account or orders you have placed.

If you reside in the United Kingdom or the European Economic Area, and subject to local legal exceptions and limitations, you may exercise the following rights in addition to the rights listed above:

  • Objection to processing and restriction of processing: You may have the right to request that we stop or restrict processing of your personal information for certain purposes.
  • Withdrawal of consent: When we rely on your consent to process your personal information, you have the right to withdraw that consent. If you withdraw consent, the lawfulness of processing based on your consent before its withdrawal will not be affected.

You may exercise these rights through the designated locations on the Services or by contacting us at the contact information provided below. For more information about Shopify’s use of your personal information and your rights, including rights relating to data processed by Shopify, you can visit https://privacy.shopify.com

We will not penalize you for exercising any of these rights. We may need to verify your identity before processing your requests, to the extent permitted or required by applicable law. Under applicable law, you may designate an authorized agent to request exercising your rights on your behalf. Before accepting such a request from an agent, we will require proof of authorization that you provided them to act on your behalf, and we may ask you to verify your identity directly with us. We will respond to your request within the timeframes required by applicable law.

Complaints

If you wish to file a complaint regarding our processing of your personal information, please contact us using the information below. Depending on your location, you may have the right to challenge our decision by contacting us or by filing a complaint with the competent data protection authority in your region. For the EEA, you can find a list of supervisory authorities responsible for data protection here.

International Transfers

Please note that we may transfer, store, and process your personal information outside the country in which you reside.

If we transfer your personal information outside the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission’s standard contractual clauses, or, where applicable, any equivalent contract issued by the relevant UK authority, unless the data transfer is to a country recognized as providing an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy at any time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the “Last Updated” date, and provide notice, in accordance with applicable law.

Contact

If you have questions about our privacy practices or this Privacy Policy, or if you wish to exercise any rights you may have, please email us at contact@asirris.ca For purposes of applicable data protection laws, we are the controller of your personal information.